The AccessAlly Products/Payments feature allows you to create products & offers from inside your membership site.
These products may be set up as single-purchases or as a subscription model (with recurring payments).
Wondering how it all fits together? Here’s your guide to setting up and selling with AccessAlly’s e-commerce feature. Click on the links below to view the corresponding tutorials.
Is the E-Commerce Feature a Good Fit For Your Membership Site?
The AccessAlly e-commerce feature is a powerful, extremely convenient tool that includes the following features:
- One-time product purchases, payment plans, and subscription payment options
- Coupons & discounts
- Integration with AccessAlly’s affiliate link tracking feature
- 1-click upsell capabilities
- Order “toggles” so you can offer payment plans or multiple currencies
- Order “bumps” so you can offer an upsell on the order form itself
- 1-click purchases, so logged-in members don’t need to re-enter their payment info
In addition to the features listed above, the e-commerce feature also comes with its own management option inside the AccessAlly interface.
Please note: if you are an Ontraport or Infusionsoft user, you can still choose to integrate with your CRM system’s e-commerce feature, if you prefer.
How to Use Ontraport’s E-Commerce with AccessAlly
If you are using Ontraport, please review this “caveat” article: How to Use Ontraport’s E-Commerce with AccessAlly
How to Use Infusionsoft’s E-Commerce with AccessAlly
If you are using Infusionsoft, please review this “caveat” article: How to Use Infusionsoft’s E-Commerce with AccessAlly
However, AccessAlly does NOT currently offer a shopping cart experience. If that is important to your business model, you may wish to use a separate system, such as WooCommerce.
Step 1: Integrate the Payment Process with Your CRM
AccessAlly requires additional configuration to link the payment process with your CRM platform. This is extremely important.
AccessAlly General Settings > Payment > CRM Integration.
Here, you’ll see a list of options available with Ontraport, including the ability to sync AccessAlly’s commerce system with Ontraport’s (not necessary, but available if you prefer).
There is no additional configuration required for Active Campaign.
You can use either PayPal or Stripe to do recurring subscription payments.
Step 2: Create Your Products & Offers
AccessAlly’s order forms use a flexible building-block setup.
In the example below, you can see how products can be sold singly or grouped together within an Offer:
An Offer is made up of one or more Products, and will have its own Order Form. Follow the next two tutorials to set up each:
Selling a subscription with AccessAlly’s Order Forms? Then you’ll want to check out this tutorial: How To Set Up Subscriptions (Recurring Payments) With AccessAlly
To add your order forms to a page, just use the AccessAlly shortcode adder!
Always, ALWAYS test each order form before sending traffic to it. Follow the testing guide here: How to Test Your Order Forms with Stripe or PayPal
Step 3: Additional Order Form Possibilities
Want to offer a $1 trial for a product or subscription? Or maybe a free, 30-day trial? AccessAlly’s “product trial” feature is extremely versatile and will let you create free or paid trial offers for your products and subscriptions. Follow this tutorial: How to Set Up a Free or Paid Trial Offer
If you wish to offer multiple currencies on your order forms, you’ll want to create an Order Toggle. Follow this tutorial: How To Set Up An Order Toggle
Payment Plan Toggles
To offer both a “full pay” and an “installment payment plan” on the same order form, you’ll want to use the Order Toggle functionality. Follow this tutorial: How To Set Up An Order Toggle
If you wish to present your buyers with a 1-click upsell on the a Thank You page, please see this tutorial: How to Create a 1 Click Upsell
You can embed an upsell offer inside an AccessAlly order form. To learn how, please see this tutorial: How to Create an Order Bump
Set Default Billing Country
If you wish to set a default billing country on your order forms, you can do so by following the steps in this tutorial.
You can also create a variety of coupons for your order forms:
- How to Create a Coupon In AccessAlly
- How To Create a One-Time Individual Coupon Via Your CRM
- How To Create A “Magic Link” For Your Coupons
- How to Use Coupons to Create Gift Cards / Gift Vouchers / Gift Certificates
Step 4: Customize Your Order Form Appearance & Add to a Page
Step 5: Set Up Your CRM Automations
Below you’ll find some ideas for setting up appropriate CRM automations for this part of your membership site.
Step 6: Have Clients Manage Their Payments
There are a few ways for customers to manage their payments, and this becomes especially important for recurring subscriptions. Here are the tutorials to help clients manage their credit cards and subscriptions:
- Allow Clients to Manage and Cancel Their Own Subscriptions
- How to Create an “Update Credit Card on File” Page for Customers
- How to Allow Customers to Switch Plans (upgrade, downgrade, switch to a different payment schedule like monthly to yearly)
Step 7: Admin Tools
How To Manage Your AccessAlly Subscriptions With Admin Options
AccessAlly Subscriptions are possible when you’re integrated with Stripe. In an ideal world, when someone signs up for a subscription purchase, they simply receive recurring charges on their credit card to stay “active”.
However, there are a few situations where you might need some additional admin capabilities to manually pause, renew, cancel, or offer free “credits” for subscriptions.
Learn how with this tutorial: How To Manage Your AccessAlly Subscriptions With Admin Options
How to Refund a Purchase
Refunds and cancellations are an inevitable part of running an online business. If you are using AccessAlly’s order forms, you can refund orders from directly inside your membership site.
Learn how with this tutorial: How to Refund A Purchase
Search for existing orders (management)
If you are using AccessAlly payments to sell your products and subscriptions, you may need to look up existing orders to track their status – or give a refund via your payment processing system (PayPal or Stripe).
Learn how here: How To Search For An Existing Order In AccessAlly Payments
BONUS: Video Tutorial: Start to Finish
If you’re still struggling to see how all the pieces fit together, please watch the start-to-finish video below: