Help! I’m getting this message: “Error while checking for update. Can’t reach update server.”
When trying to install your plugin or update the plugin, WordPress is providing you the error – [Plugin Name]: Error while...
Testing & Troubleshooting
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Help! How Can I Stop The Installation File From Auto-Unzipping?
When using Safari on a Mac, the browser may automatically extract that zip file that i needed for installation of... -
How To Test Your Membership Site Setup With A Test User
Before your AccessAlly membership site goes live to the public, it’s always a good idea to create a test user.... -
How To Test/Debug Your Membership Site As An Admin
It’s helpful to be able to change your tags as an administrator to be able to test how your courses... -
AccessAlly Troubleshooting Guide
In this guide you’ll learn what to do to troubleshoot when your CRM and your AccessAlly site don’t seem to... -
Help! My Certificate Preview Isn’t Showing Properly
When creating a certificate with ProgressAlly, a preview of the template is displayed after a PDF file has been uploaded.... -
How to Test Your Order Forms with Stripe or PayPal
Before anything on your membership site or course area goes “live”, you’ll want to test (and re-test) everything. This tutorial... -
What to do if you see the “Invalid Contact ID” Warning in AccessAlly
There is a common “error” message that can appear in the dashboard of your membership site that reads: AccessAlly: Some... -
How to Switch CRMs and Keep The Same AccessAlly Site
If you have an AccessAlly site set up, but you plan to switch CRMs or automation marketing platforms, this guide... -
Issue: Users Receiving Empty Passwords in Welcome Emails
Are your members signing up for a free course (or purchasing a paid one)… and then receiving an email with... -
Issue: Unable To Successfully Create/Update Multiple Users At The Same Time
Are you launching a course – or otherwise creating/updating multiple users at once? Make sure the HTTP post/webhook you’re using... -
Advanced: How To Troubleshoot Integration Issues Between the CRM and AccessAlly
How to test where things might be going wrong between your CRM and AccessAlly site If the previous steps have... -
Issue: Redirect Loop Prevents Users From Accessing Content
If your users are experiencing issues logging to the website and accessing the proper pages, there may be a redirect... -
AccessAlly PHP bug 75148 workaround
There is a known issue that affects all post list displays, which includes BeaverBuilder “Posts” and regular WordPress blog pages....