How Receipts Work
There are two main methods you can use to email receipts to users once they have made a purchase:
- Send via Stripe – (preferred)
- Send via CRM
Tutorial: How to Send a Receipt Via Stripe
This method is the most convenient approach, since Stripe handles the email sending for you.
You can find the documentation here: Stripe Tutorial
Tutorial: How to Send a Receipt Via CRM
Alternatively, you can add a receipt email as an extra step in your course welcome automation. Although this method allows for more email customization, it also requires more setup work, and can become complicated if you are using multiple payment options, discounts, etc.
You can find the tutorial for the general welcome automation here: Course Automation