1. Home
  2. PopupAlly Pro
  3. Opt In Troubleshooting
  4. Issue: PopupAlly Pro plugin not updating

Issue: PopupAlly Pro plugin not updating

Occasionally, some users have had an issue with updating the PopupAlly Pro plugin. This issue is typically server-related, as some hosts block the download.


Manual Fix

You can update your plugin manually by doing the following:

1. Download the zip file from: http://access.accessally.com/popupally-pro/installation/
2. Delete PopupAlly Pro from the plugins list in the WordPress dashboard
3. Upload the zip file and install the latest version of PopupAlly Pro on your site

As always, please reach out to our support team with any questions.

Updated on February 9, 2021

Was this article helpful?

Related Articles


If you have any questions, we're just an email away.

We take your success seriously, and you'll always get a speedy reply from a real person during business hours.

Laptop with the AccessAlly demo site

AccessAlly Is The Most Flexible Way To Sell And Elegantly Deliver Digital Offerings As Your Business Grows. All in one place.


You'll get follow-up emails about AccessAlly and new features. Opt out anytime. Full privacy policy here.