CommunityAlly Frequently Asked Questions in AccessAlly In this article, you will find frequently asked questions about CommunityAlly.
Troubleshooting – Error 503: Service Unavailable in AccessAlly If you’re receiving ERROR 503: Service Unavailable follow the steps below to resolve this issue so you can get your site back up and running as quickly as possible! Sitewide Error Message If your entire site is down and displaying ERROR 503: Service Unavailable, this issue is most likely hosting...
Updating the PopupAlly Pro plugin Wondering how to update your PopupAlly Pro plugin? This short tutorial video shows you how to check for new updates and apply them to your plugin.
Issue: Plugin not updating in PopupAlly Pro […] have had an issue with updating the PopupAlly Pro plugin. This issue is typically server-related, as some hosts block the download. Manual Fix You can update your plugin manually by doing the following: 1. Download the zip file from: http://access.accessally.com/popupally-pro/installation/ 2. Delete PopupAlly Pro from the plugins list in the […]
How to Manually Update a User’s Email in AccessAlly As a site admin, you may run into an issue where a user is reaching out for support because they are not receiving emails from you, and they are unable to log in to your AccessAlly site due to a typo in their email address. It’s important to note that...
Payments Guide: How to Start Selling Your Offerings Now in AccessAlly […] with subscription paths. Set up Subscription Paths Subscription Self-Serve Let customers manage their own subscriptions to pause, resume, or cancel. Set Up Self-Serve Credit Card Updates Let members update their credit card on file and process outstanding payments. Credit Card Updates Administration Here’s how to cancel, resume, and stop payments […]
Automation Guide: CRM Automation Steps in AccessAlly […] for ConvertKit, Ontraport, and ActiveCampaign. You’ll still want to change the tags and webhook details in these templates, so using this guide will help you update the templates so they’re specific to your set up. How AccessAlly Integrates with your CRM AccessAlly and your CRM are two separate pieces of […]
CommunityAlly Compatible BuddyPress Add-Ons in AccessAlly […] process. BuddyPress Profanity Filter This nifty plugin allows a site admin to create a list of words that you would like to censor from post updates and notifications. This is a 3rd-party plugin and you can find all of the purchasing details here. Install the plugin and: Add a list […]
Infusionsoft & Keap Automation Guide for AccessAlly […] hour delay. Add an “Apply/Remove Tag” action and add the Access tag for the module. Add the “Send HTTP Post” action, and copy-and-paste in the updateuser webhook from the Integration Guide. Toggle the process to “Ready” Optionally, you can send an email to your clients notifying them that the module […]
How to Manually Add a User to Your AccessAlly Site […] the Contact Details section. Once you enter the contact ID, you’ll see a Resync button. This will sync the contact with your CRM. Click the update button to update the user. Step 4: Test the user Use the User Switching plugin to verify the users access. Step 5: Notify User […]