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Enable Settings to Accept Recurring Payments with PayPal

Here’s what you can and cannot do with PayPal recurring payments, due to restrictions with PayPal’s system:

  • There can be at most 1 recurring payment product in the offer.
  • The longest period between payments for a recurring subscription is 1 year, so you can do annual subscriptions but not longer than that.
  • The trial period (if configured) cannot exceed 1 year.
  • The offer cannot contain subscription replacements.
  • Clients in Guest mode can not purchase recurring subscriptions unless they first create a PayPal account.
  • The 1-click upsell feature is not available as clients are redirected to PayPal to complete transactions.
  • You can’t add credits for PayPal recurring payments.
  • When someone cancels their subscription in PayPal, they will need to sign up from scratch again to resume their access.

Ready? Enable PayPal Recurring Payments

By default, PayPal recurring subscriptions are not enabled – so you’ll need to go under AccessAlly’s General Settings -> Payment -> PayPal to enable them.

Once you’ve located this tab, simply enable the checkbox on the “PayPal Recurring Subscriptions” section and hit Save.

Screenshot of enable PayPal settings page

That’s all you have to do to enable recurring payments or payment plans through PayPal. Now when someone checks out through the AccessAlly order forms, they can pay for a payment plan or recurring subscription via their PayPal account.

A few things to keep in mind:

  • Anyone can cancel a subscription through their own PayPal account. If they cancel, AccessAlly will apply the “Payment Failed” automation so you can get in touch with the customer to come back and complete their payments.
  • This is especially important for a payment plan instead of a recurring monthly subscription, and you may want to word your follow-up emails accordingly.
  • Members can still cancel their subscriptions through AccessAlly’s interface, too.
  • If you decide to turn off and disable PayPal recurring subscriptions down the line, your existing PayPal subscriptions will continue to be charged and run successfully – but the PayPal option will stop showing on the checkout pages.

Managing Recurring Payment Refunds

With AccessAlly’s PayPal recurring payments, you can refund the initial payment with one click right inside AccessAlly.

However, if you want to refund future payments (payments number two and up) then you’ll need to login to PayPal and do the refund manually.

Updated on July 2, 2020

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