In the Subscription Management area of AccessAlly, you have the option to “revoke” a user’s subscription.
ARTICLE CONTENT:
What Happens:
- The REVOKE tag is added at the END of the subscription period
- The STOP tag is added IMMEDIATELY
What does NOT Happen:
- This does NOT refund any money spent.
How to Use It
This is a great option for scenarios where you are selling an annual membership, for example, and a user indicates that they don’t want their subscription to renew, BUT you don’t want to remove their access until the full year has been used up.
It’s also a great option if you’re offering a free trial for a product, and a user indicates that they don’t want to pay the full price when the trial period is over.
