Members Getting Insufficient Permissions Page or Redirected to Login Page in AccessAlly

Are your members experiencing the following issues?

• They click to a course page they should have access to, but get redirected to an insufficient permissions page
• They're logged in and click to another page, and instead of seeing this page they get redirected to the Login Page again
• Inconsistent access issues, where they should be able to see the content because they have the right tags but it's just not working as expected

Then you're experiencing a caching issue, which can be caused by a cache plugin or your website host.

SiteGround Hosting

Some AccessAlly sites hosted with SiteGround work without hiccups, while others experience issues related to caching.

We recommend reaching out to SiteGround and asking them to disable caching for your AccessAlly site.

If caching is disabled and you're still experiencing issues it may be time to switch your hosting provider, by following the steps below.