AccessAlly includes generic frontend error messages that shouldn’t happen during normal operations:
Page outdated [xxxxx]. Please refresh the page and retry.
ARTICLE CONTENT:
Possible Causes for Error Messages
It can have a few likely causes:
- An outdated (or cached) page. For example, an order form is only valid for 24 hours, in case the backend pricing changed.
- Data corruption. If the database entries have been manually changed.
- AccessAlly bug. The error message contains a code that can be used for debugging.
The error codes can be found in the source code using the identifying string “/* — DEBUG ERROR CODE –*/”
Error categories
The first 2 digits of the error code identifies which area triggered the error.
| Code | Source |
|---|---|
| 01 | Credit card payment |
| 02 | Order processing |
| 03 | 1-click upsell |
| 04 | Paypal payment |
| 05 | Promo processing |
| 06 | Local order / subscription list |
| 07 | Ontraport order / subscription list |
| 08 | Infusionsoft order / subscription list |
| 09 | Password reset / snappy login |
| 10 | Local subscription operations |
| 11 | Team operations |
| 12 | User profile |
| 13 | User directory |
| 14 | Custom operations |
| 15 | Opt-in form |
“01” Credit Card payments
| Code | Source |
|---|---|
| 01015 | Submit IP address doesn’t match starting order IP address. This is most likely caused by spam submission. |
| 01016 | Credit card request submitted out of order. This is most likely caused by spam submission. |
| 09001 | Missing mandatory data or nonce check fail when requesting a reset password link. Likely caused by outdated page. |
