AccessAlly includes generic frontend error messages that shouldn’t happen during normal operations:
Page outdated [xxxxx]. Please refresh the page and retry.
Possible Causes for Error Messages
It can have a few likely causes:
- An outdated (or cached) page. For example, an order form is only valid for 24 hours, in case the backend pricing changed.
- Data corruption. If the database entries have been manually changed.
- AccessAlly bug. The error message contains a code that can be used for debugging.
The error codes can be found in the source code using the identifying string “/* — DEBUG ERROR CODE –*/”
The first 2 digits of the error code identifies which area triggered the error.
|01||Credit card payment|
|06||Local order / subscription list|
|07||Ontraport order / subscription list|
|08||Infusionsoft order / subscription list|
|09||Password reset / snappy login|
|10||Local subscription operations|
“01” Credit Card payments
|01015||Submit IP address doesn’t match starting order IP address. This is most likely caused by spam submission.|
|01016||Credit card request submitted out of order. This is most likely caused by spam submission.|
|09001||Missing mandatory data or nonce check fail when requesting a reset password link. Likely caused by outdated page.|