ARTICLE CONTENT:
When Do You Need to Manually Add a Commission To An Order?
Consider this scenario: your affiliate is promoting the launch of your new course and encourages people to sign up through their affiliate link to gain special bonuses.
One new client hears about this promotion in an in-person, 1-1 conversation with the affiliate. Instead of searching for the affiliate’s site for the link, they simply place the order. The affiliate informs you what happened, and you want to credit them for the sale.
Tutorial: How to Manually Add a Commission to An Order
This tutorial walks you through how to look through past orders and manually assign an affiliate commission to it.
Step 1: View The Purchase Log On Your Site
First, go to: AccessAlly > Purchase Log.
Here, you’ll see a list of all the orders that have been placed on your AccessAlly site.
Step 2: Select the Order You Want to Add the Commission To
Make sure you’re in the Orders tab, then select the correct order by clicking on the number in the ID column.
Step 3: Locate the Affiliate Information Area
Scroll down slightly to view the affiliate information area.
Step 4: Select the Correct Affiliate Type from the Dropdown
The affiliate type is a dropdown that shows each affiliate tier that you have configured in your settings. Select the correct tier.
Step 5: Add Affiliate ID
Finally, add the Affiliate’s ID (this is their CRM contact ID), then click on the yellow Update order affiliate button.
When successful, you will see the Change history include a record of the update:
