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Getting SPAM opt-ins and order form signups in AccessAlly?

If you’re experiencing spam sign-ups through your AccessAlly opt-in forms or AccessAlly order forms, we recommend turning on the CAPTCHA to help prevent this.

Step 1: Google reCAPTCHA

First, go to this page on Google to create your captcha system for your domain (or subdomain as the case may be):

Screenshot of Google Recaptcha settings

Fill in the details as follows:

  1. Name the reCaptcha for your membership site
  2. Select “Version 2” and “Invisible” reCaptcha badge
  3. Your domains: do NOT include the “https://” just the domain itself or subdomain

Screenshot of recaptcha terms and submit button

Then agree to the Google terms of service and decide if you’d like to be notified of suspicious activities.

Hit the submit button.

Now you’ll have your ReCaptcha keys, and you can insert them into the AccessAlly settings.

Screenshot of recaptcha keys

Step 2: AccessAlly Opt-In Forms & Order Forms

In your WordPress site, navigate to Settings -> General Setup -> Opt-in Captcha

Adding your keys here will prevent SPAM signups on AccessAlly opt-in forms and in Step 1 of your AccessAlly order forms.

Screenshot of settings area for captcha

Step 3: AccessAlly Order Forms

When using AccessAlly Order Forms there’s an additional spot to add your keys. You’ll find this under AccessAlly -> Payment Settings -> Credit Card -> Purchase verification with reCAPTCHA

In this spot you’ll add the same keys as you did in Step 2.

Order Form Captcha Settings in AccessAlly

Step 4: Review Automation Logs

AccessAlly opt-in forms

After you’ve completed setting up captcha on your site you’ll be able to see your successful opt-ins with captcha. This shows you that your setup is correct and working as new users complete your opt-in forms.

Go to AccessAlly → Settings → Developer Tools → Detailed Log tab → Show Automation Logs dropdown → Status dropdown → Success

All opt-in forms with captcha will show as a type “4” on your log. All opt-in forms without captcha will show as a type “1” on your log.

Automations Log Captcha in AccessAlly

AccessAlly Order Forms

AccessAlly order with Google’s “invisible” reCAPCHA, will validate requesters in the background rather than needing a challenge.

It is invoked when the submit button is pressed to go to the next step in the order form. Google identifies which traffic is most suspicious and only shows a challenge to those users. For everyone else, it doesn’t display anything and works seamlessly in the background.

If you’d really like to see it (while it’s invisible) the best option is opening your AccessAlly order form in an incognito window in your browser. The challenge may appear after completing step 1 of an AccessAlly order form.

Updated on March 5, 2024
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