1. Home
  2. AccessAlly
  3. Testing & Troubleshooting in AccessAlly
  4. Troubleshooting: How To Disable Jetpack’s Login Protection Feature in AccessAlly

Troubleshooting: How To Disable Jetpack’s Login Protection Feature in AccessAlly

The Jetpack Protect feature is designed to secure logins by adding math problems that need to be solved. When enabled, it will add a math problem to the AccessAlly login widget.

Unfortunately, there’s no way for someone to enter the answer inside the box to complete the math problem so they are unable to login. You can easily disable Jetpack’s login protection feature in this tutorial.

How to Disable Jetpack’s Login Protection Feature

To disable, go to: Jetpack > Dashboard.

Then, scroll down to “Protect” and make sure it is greyed out (not green).

Wondering what we recommend for security for your site?

Disabling Jetpack’s login math does NOT mean that your site needs to be unprotected. Please review this article for our security recommendations.

FAQs

How do I disable Jetpack when it is already active on my site?

If you would like to disable the Jetpack plugin go to Plugins > Installed Plugins > and click Deactivate by the Jetpack plugin.

Updated on November 27, 2023
Was this article helpful?

Related Articles

NO QUESTION GOES UNANSWERED

If you have any questions, we're just an email away.

We take your success seriously, and you'll always get a speedy reply from a real person during business hours.

Laptop with the AccessAlly demo site

AccessAlly is the most flexible way to sell and elegantly deliver digital offerings. All in one place.

WATCH THE DEMO

You'll get follow-up emails about AccessAlly and new features. Opt out anytime. Full privacy policy here.