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[Order Forms] Add a shipping address in AccessAlly

If you would like to collect shipping addresses for orders placed on an AccessAlly order form this article will show you how.

Shipping Address

Enable shipping address

Go to AccessAlly > Sales > Design setup > select the order form design that you would like to collect shipping addresses for. If you would like to create a new order form design to use when needed you can!

Your setup of this feature will depend on which order form design style you use. Select the option below that matches your order form design style.

Default. Primary Look and Feel for Order Forms

To enable this option from the default order form design add a checkmark by the Enable Shipping Address Input as shown in the image below.

Enable Shipping Address

Here is the view a customer sees when placing an order where a shipping address has been included.

Shipping Address

The customer can then select to keep the shipping address the same as the billing address or to enter a new shipping address.

Shipping Address Shipping Section

Add shipping address to any custom order form design

If you are using any of the custom order form templates listed below you will add a shipping address block to enable this feature.

  1. Flex: two-columns (right)
  2. Flex: two-columns (left)
  3. Flex: full-width
  4. Flex: accordion

Add a checkmark to the credit card section of your order form template so you can see this area in the preview.

Order Form Design Payment checkbox

Scroll to the payment (credit card) section of the order form and click the “+” button.

Select Order Form Options

Select the shipping address block.

Shipping Address Option Box

Drag the block to the section below the billing address as shown in the image below.

Shipping Address Section Added

If you have created a new order form design you can apply this order form template to the order form you would like it to be displayed on.

Go to AccessAlly > Sales > Order Form Setup > select the order form that you would like to use this template on. Click the Order Form tab and under Order Form Customization add the order form design style that you added the shipping address block to.

Adding Custom Order Form Design

Here is the view a customer sees when placing an order where a shipping address has been included. (Your view will vary depending on which custom order form design you are using.)

Final Shipping View

The customer can then select to keep the shipping address the same as the billing address or to enter a new shipping address.

Final Shipping Section Overview

See Shipping Address

You can see the shipping address for your orders by viewing the sales log. Go to AccessAlly > Sales > Orders – clicking into the orders that have been placed will show you the shipping address.

Location of Shipping Address

Updated on November 15, 2023

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