In the majority of use cases, your AccessAlly Teams feature can be fully automated from start to finish. However, there may be some cases where you wish to manually edit an existing team license. In these cases, you will use the Team Management feature.
This tutorial will show you how to locate and use this option.
Locate the Team Management Section
Go to AccessAlly > Teams > Manage
Here, you will see a search option that allows you to search for a user by Contact ID or email address.
Example Result for a Team Leader
If the user is a Team Leader, the result will show up as follows:
The first section allows you to see at a glance what team information is associated with this user. You can also manually add additional accounts to this user’s team, if there are open spots available.
Existing Team Member Accounts
The second section allows you to manually remove accounts from the user’s team.
Change Team Size
The third section lets you increase – or decrease – the size of the team.
Finally, you have the option to delete this team entirely.
Example Result for a Team Member Account