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AccessAlly Go Cancel Subscription

We recommend creating a self-cancelation button for each subscription plan you offer. This button is placed on your My Orders & Subscriptions page.

Step 1: Create Subscription Action

In AccessAlly > Settings > Custom Operations create a subscription action. Select the payment plan you’d like to use from the list.

Step 2: Select Cancel

Step 3: Customize Button Text & Success Message

Step 4: Add Button To My Orders & Subscriptions Page

Step 5: Viewing Button

The is visible on the page when a member with an active subscription for that plan visits the My Orders & Subscriptions page.

Step 6: Repeat Steps for Each Recurring Subscription

You’ll need a new button for each recurring subscription or payment plan option you offer. For offerings with a 1 payment plan, you will not need a self-cancelation button.

When is Access Revoked?

With this option, the subscription will show as canceled. Upon the next billing date, the status will change to Revoked. This will both remove access to the offering content & stop processing recurring payments.

Updated on April 17, 2025
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