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What is Smart Subscriber Recognition and how does it work?

The Smart Subscriber Recognition feature will allow you to hide popups from users based on where they are arriving from by using a special string on links. For example, if a visitor clicks on your link from an email newsletter, they should not be shown a popup to sign up for the newsletter because they are already on the list.

The Smart Subscriber Recognition feature also works in conjunction with ‘Thank You’ pages. If a user gets to the ‘Thank You’ page, the popups will no longer appear on the computer that the user subscribed from, which is useful for subscribers with only one device. The Smart Subscriber Recognition prevents the popup from appearing on any devices.

To use the Smart Subscriber Recognition feature, add the special string to the end of the link to your blog post.

For example, if you are currently sending the link to your content in your newsletter as:


You should send this instead so that they can open the url with the Smart Subscriber text:


The “subscriber” part is dependent on your set up. Once the person clicks that link, they will then no longer see the popup.

Please watch the tutorial video for more information.

Updated on November 9, 2017

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