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How to Force a Tag Refresh When A User Visits A Page

By default, AccessAlly must be “told” to refresh a user’s permission tags. (This usually happens when a user makes a purchase, interacts with LMS tagging features, etc.)

In some advanced use cases, you may wish for a user’s permission tags to be refreshed when they visit a page.

In this case, you can set up a ProgressAlly Event, so that the user’s tags will be refreshed when the page is accessed and loads.

Note: this only works if you have AccessAlly Pro.

How to Force a Tag Refresh When A User Visits A Page

Step 1. Create a new ProgressAlly Event

Go to: ProgressAlly > Events.

Then, add a new event.

Step 2. Configure Your ProgressAlly Event

The event should be configured as follows:

  • Event Name : N/A
  • Event trigger condition: When a user visits a page
  • Select the pages: here, you can select any/all pages that you would like to qualify
  • How often can the event be triggered: each time the event happens
  • What action will take place when the event is triggered: (Add a tag)
  • Add the following tag(s) to the contact: (Leave blank)

When set up properly, the user’s tags will be refreshed every time they access one of the pages you designated in this event.

Updated on March 19, 2019

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