[…] NOT want to create a commission clawback for the affiliate associated with this order. If left unchecked, a clawback will be automatically created. Do NOT Process Refund Automatically: If, for some reason, you do not want the refund to be automatically processed in your payment processor/PayPal, please check this box. When […]

[…] customers manage their own subscriptions to pause, resume, or cancel. Set Up Self-Serve Credit Card Updates Let members update their credit card on file and process outstanding payments. Credit Card Updates Administration Here’s how to cancel, resume, and stop payments for your customers when they email in. Subscription Management Refund […]

[…] Webhook to “Release Access” Drag-and-drop the “Sequence” element and link it to the trigger event (“purchase” or “newsletter sign up”) Drag-and-drop the “Send HTTP Post” process. Open the “Send HTTP Post” process, and set the “POST URL”. To get the correct URL you will need, go into your AccessAlly site […]

Before anything on your membership site or course area goes “live”, you’ll want to test (and re-test) everything. This tutorial shows you how to test your order forms, so you know for sure that the products (and subscriptions) you set up will work as planned. Enabling Stripe Test Mode If...

If you have found that AccessAlly does not meet your needs, this tutorial outlines basic steps to migrating off of AccessAlly. What to expect when you request a refund for AccessAlly. When your refund is processed your access to the plugin is immediately revoked. Before requesting a refund we recommend...

[…] by Order Status You can filter the orders on this page by the statuses shown in orange. Started (not finished) The client began the checkout process but did not complete it. Success The order went through and the payment has been charged successfully. Failed The payment could not be processed […]

[…] other regular occurrences. # of abandoned orders Number of orders that were started but NOT completed Keeping track of how many people start the purchasing process but decide not to complete their order is a great way to spot when an offer isn’t converting. Abandoned cart % The percentage of […]

[…] what each of the subscription statuses mean? Here’s your guide! Status Description Can revoke Can cancel Success All payments are current & have been successfully processed. Yes Yes (Started) (This doesn’t exist for Subscriptions, only one-time orders. It means clients entered their contact info, but did not complete the purchase […]

[…] to cancel their subscriptions right inside your membership site. This operation can help reduce the number of customer service inquiries your team handles and manually processes for cancellation requests. Use AccessAlly Pro to win back your cancellations requests with a win-back campaign. Find out how to set this up here. […]

[…] by applying revoke tags. It does not delete the contacts themselves. When to use it: If a team is not renewing, or asks for a refund and you want to remove the members from the team and access to the content. Parameters: teamId: the ID for the team program. aal_removeteam: […]