If you would like to collect shipping addresses for orders placed on an AccessAlly order form this article will show you how. Enable shipping address Go to AccessAlly > Sales > Design setup > select the order form design that you would like to collect shipping addresses for. If you […]

Do you have the same email address in your CRM system or AccessAlly site multiple times? Learn how to merge contacts in this article. When Merging Contacts May Be Necessary If you have: duplicate contacts in your CRM the same person with two or more email addresses (for example a […]

[…] design of your Profile page is dependent on your WordPress theme and CSS code. AccessAlly ONLY provides the user-specific functionality. How To Update Profile and Address Information Use the AccessAlly shortcode adder to insert the Update Account Details option: Updating Passwords You can check off the “Allow update password” checkbox […]

[…] they are not receiving emails from you, and they are unable to log in to your AccessAlly site due to a typo in their email address. It’s important to note that changing the user’s email address in the CRM alone will not update it for your AccessAlly site because the […]

Sometimes a member needs to update their email address, but you don’t want to update it only in one place otherwise it could cause issues across your membership site or CRM. Here you’ll see the two best ways to update a member’s email address. Updating Through an AccessAlly Member Profile […]

[…] User directory 14 Custom operations 15 Opt-in form 16 Affiliate info 17 User account (profile, address) update “01” Credit Card payments Code Source 01015 Submit IP address doesn’t match starting order IP address. This is most likely caused by spam submission. 01016 Credit card request submitted out of order. This is […]

Step 1: Locating Your Serial Keys Visit the download page by clicking here. Log in with your registered email address and scroll down to find your license keys. Copy these and keep in a safe place. Registered email address is used when updating your serial keys. AccessAlly serial key ProgressAlly […]

[…] issue on site with SSL certificate installed. Here are the steps to debug and resolve the issue: Step 1. Take a look at the browser address bar, if you see the padlock symbol, then the site has an SSL certificate installed. If so, continue to the next step. Step 2. […]

[…] WordPress plugin called FluentSMTP connected with a dedicated email sending service. When you send an email to your users from your WordPress website, the “from” address looks like wordpress@your-domain.com. This may lead to your emails landing in the spam filter, and because your website host is not optimized for sending […]

As you set up your new AccessAlly site, you’ll want to make sure each piece is working properly before going live. Why It’s Important To Test Your Setup Before Going Live AccessAlly works hand-in-hand with your CRM, giving you the opportunity to create a fully automated online course and membership...